Terms and Conditions – ElderSpareSort

These Terms and Conditions govern your use of the website eldersparesort.com and the services provided by ElderSpareSort.

1. Acceptance of Terms

By accessing and using this website, you agree to be bound by these Terms and Conditions. If you do not agree, please refrain from using our site or services.

2. Services Offered

ElderSpareSort provides a range of wellness and residential resort services specifically tailored for senior citizens, including accommodation, health support, recreation, and care coordination.

3. Eligibility

Our services are available to individuals aged 60 and above or their legal representatives. All users must provide accurate information and comply with our guidelines.

4. Pricing and Payments

All service packages are clearly listed on our website and subject to change without prior notice. Payments must be made in full before check-in unless otherwise agreed in writing.

5. Cancellation and Refund Policy

  • More than 14 days before check-in: Full refund minus administrative fee of €25.
  • 7–14 days before check-in: 50% refund of the total payment.
  • Less than 7 days before check-in: No refund except in cases of medical emergency with documentation.
  • Early termination: Refunds are not issued for early departures once services have commenced.

6. User Conduct

Users agree not to engage in any unlawful or abusive behavior on the premises or through the website. We reserve the right to terminate access without notice in case of violations.

7. Liability Disclaimer

ElderSpareSort is not liable for any indirect, incidental, or consequential damages arising from the use of our services or website, except as required by applicable law.

8. Privacy

We are committed to protecting your personal information. Please refer to our Privacy Policy and GDPR Policy for more details on how your data is handled.

9. Changes to Terms

We reserve the right to update these Terms and Conditions at any time. Updates will be posted on this page with the revised date.

10. Contact

If you have any questions about these Terms, please contact us at: terms@eldersparesort.com